Terms and Conditions

Welcome to poluariyps. These Terms and Conditions govern your use of our financial planning subscription service and website. By accessing our services, you agree to be bound by these terms.

Last updated: September 14, 2025

Acceptance of Terms

By subscribing to our service, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

These terms constitute a legally binding agreement between you and poluariyps Financial Planning Pty Ltd.

Definitions

For the purposes of these Terms and Conditions:

  • "Service" refers to our financial planning subscription service including consultations and reviews
  • "Subscriber" refers to any individual who has purchased our subscription service
  • "Content" refers to all information, materials, and resources provided through our service
  • "Agreement" refers to these Terms and Conditions and any applicable service agreements

Service Description

Our subscription service provides monthly financial planning consultations, quarterly reviews, and ongoing strategic guidance. Services are delivered through scheduled consultations, written materials, and digital communications.

Our service focuses on financial planning discussions and strategic guidance. We do not provide specific product recommendations or direct asset management services.

Your Responsibilities

As a subscriber, you agree to:

  • Provide accurate and complete information during consultations and service delivery
  • Maintain the confidentiality of any login credentials or access information
  • Use our services only for lawful purposes and in accordance with these terms
  • Notify us promptly of any changes to your contact information or circumstances
  • Respect intellectual property rights and not reproduce or distribute our proprietary content

Prohibited Uses

You may not use our services:

  • For any illegal or unauthorized purpose or to violate applicable laws
  • To transmit harmful, threatening, abusive, or defamatory content
  • To impersonate others or provide false identity information
  • To interfere with the proper functioning of our website or services
  • To attempt unauthorized access to our systems or other users' accounts

Intellectual Property Rights

All content, materials, and resources provided through our service are protected by copyright, trademark, and other intellectual property laws. You receive a limited license to use these materials for personal financial planning purposes only.

Unauthorized reproduction, distribution, or modification of our content is strictly prohibited and may result in legal action.

We grant you a non-exclusive, non-transferable license to access and use our service during your active subscription period.

Payment Terms and Billing

Subscription fees and payment terms:

  • Monthly subscription fee of $250 AUD plus applicable GST, charged on the same date each month
  • Payments are processed automatically using your chosen payment method on file
  • Failed payments may result in service suspension until payment issues are resolved

Cancellation and Refund Policy

You may cancel your subscription at any time with 30 days written notice. Cancellation takes effect at the end of your current billing cycle.

Refunds are not provided for partial months or services already delivered. In exceptional circumstances, refunds may be considered at our discretion.

Limitation of Liability

To the maximum extent permitted by Australian law, our liability to you is limited to the amount of subscription fees paid in the 12 months preceding any claim. We are not liable for indirect, consequential, or punitive damages.

Our services are provided "as is" without warranties of any kind. We make no guarantees regarding specific financial outcomes or results.

You agree to indemnify and hold harmless poluariyps from any claims arising from your use of our services or violation of these terms.

Dispute Resolution

For dispute resolution, we encourage initial contact through our internal resolution process:

Internal Dispute Resolution

We are committed to resolving disputes fairly and efficiently through our internal dispute resolution procedures before escalating to external bodies.

Unresolved disputes may be referred to the Australian Financial Complaints Authority (AFCA) as required by Australian financial services regulations.

Australian Financial Complaints Authority

For eligible complaints that cannot be resolved internally, you may lodge a complaint with AFCA at no cost.

Visit AFCA Website: https://ec.europa.eu/consumers/odr

Australian Law

These terms are governed by Australian law, and any disputes will be resolved in accordance with Australian jurisdiction requirements.

Privacy and Data Protection

Your privacy is important to us. We collect, use, and protect your personal information in accordance with Australian privacy law and our Privacy Policy.

Please review our complete Privacy Policy for detailed information about data handling practices. Privacy Policy

Termination

We reserve the right to terminate or suspend your subscription immediately for breach of these terms, illegal activity, or non-payment of fees.

Upon termination, your access to services ceases immediately, and no refunds will be provided for unused subscription periods.

Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website and take effect 30 days after posting.

Continued use of our services after changes take effect constitutes acceptance of the modified terms.

Severability

If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and poluariyps regarding our services.

Contact Information

For questions about these Terms and Conditions, please contact us at contact@poluariyps.com or +61 955-788-772.

contact@poluariyps.com

+61 955-788-772

Level 15, 123 Collins Street, Melbourne VIC 3000